How to contact Petnetic

Email: petnetic.ops@gmail.com

Contact form: https://petnetic.store/pages/contact

Order help

Need help with an order? Contact Petnetic with your order number, the email used at checkout, and a short note about what happened so we can find the order quickly.

If something arrived damaged, wrong, faulty, or missing, photos of the item and packaging help us review it faster. Please include your order number and checkout email when you contact us.

Please contact us before sending anything back. We will review your request under Petnetic's approved policy and provide return instructions where applicable.