Legal notice

Petnetic is operated by Petnetic Commerce Ltd.

Company information

Registered name: Petnetic Commerce Ltd
Company number: 17311794
Registered address: 70 Market Place, Barnard Castle, DL12 0RL, United Kingdom

Contact

For product questions, order help, shipping questions, returns, or damaged, wrong, faulty, or missing items, contact Petnetic using the details below.

Email: petnetic.ops@gmail.com
Contact form: https://petnetic.store/pages/contact

If your question is about an order, include your order number and the email used at checkout. If something arrived damaged, wrong, faulty, or missing, photos of the item and packaging help us review it faster.

Please do not send items back until we have reviewed your request and provided return instructions. Please do not share full payment card details by phone, email, or message. Orders should be placed through the official Petnetic checkout.